At baeneeds, we want you to love every piece you receive 💖
If something isn’t right, we’re here to help.
🔄 RETURNS
We accept returns only under the following conditions:
- The item is damaged, defective, or incorrect
- You contact us within [3–7 days] after receiving your order
- The item is unused, unwashed, and in original condition
To request a return, please contact us with:
- your order number
- clear photos of the issue
❌ NON-RETURNABLE ITEMS
We do not accept returns for:
- change of mind
- incorrect size selection
- minor color differences (due to screen display)
💳 REFUNDS
Once your return is approved:
- Refunds will be processed to your original payment method
- Please allow 5–10 business days for the refund to appear
🔁 EXCHANGES
We offer exchanges only if:
- the item is damaged or defective
- stock is still available
If not available, a refund will be issued instead.
🚚 SHIPPING (RETURNS)
- Customers may be responsible for return shipping costs
- Shipping fees are non-refundable
⚠️ IMPORTANT NOTES
- Please double-check your size, variant, and shipping details before placing an order
- baeneeds is not responsible for:
- lost packages due to incorrect address
- delays caused by couriers
